Service design & strategy

Digital operations & CX consultant

Nhat Nguyen

Crafting data-informed journeys for telecom, energy, and premium logistics leaders.

I partner with C-suites and delivery squads to connect bold visions to lovable services, from concept to scaled launch across Europe and Southeast Asia.

Coordinates

Paris • Ho Chi Minh City

Availability

Open for international missions Q1 2026

Impact snapshot

24

Programs delivered

Telecom, logistics, and energy platforms

08

Markets served

Europe • APAC • Middle East

97%

SLA uplift

Average service reliability after transformation

Mission log

Status feed ready. Scroll for experience dossiers, education clearances, and current intel.